Cancellation policy

At Senka Florist, some of our products may be offered as a subscription or pre-order. This policy explains how you can manage, change, or cancel these purchases.

Subscriptions

• When you subscribe to a Senka Florist delivery, you’ll receive fresh flowers or products at the frequency and duration you choose.

• Your payment details are stored securely, and you’ll be charged for each delivery unless you pay in advance.

• Some subscriptions may auto-renew at the end of their term. If you don’t wish to continue, you can cancel at any time.

• You can manage or cancel your subscription through the links in your order confirmation emails.

• For more details on returns and refunds, please see our [Returns Policy].

Pre-Orders

• A pre-order is for an out-of-stock or soon-to-be-available item from Senka Florist. We may collect no payment or a partial deposit at checkout, store your payment method, and charge the remaining balance when the item becomes available.

• You may cancel a partially paid pre-order before it has been fulfilled.

• Once your pre-order has been fulfilled, it cannot be canceled, but you may request a full or partial refund.

• For more details, please see our [Returns Policy].