Terms of service

OVERVIEW

Welcome to Senka Florist!

The terms “we,” “us,” and “our” refer to Senka Florist. Senka Florist operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Senka Florist is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree, please do not use or access our Services.

1. Access and Account

By agreeing to these Terms, you confirm that you are of the age of majority in your province of residence and have the right to allow any minors under your care to use the Services.

To use the Services, you may be asked to provide certain information, such as email, billing, payment, and shipping details. You represent that all information provided is accurate and current. You are responsible for maintaining your account security and for all activity under your account. Accounts may not be transferred, sold, or assigned without our prior consent.

2. Our Products

We make every effort to represent our products accurately. Please note:

  • Fresh flowers and plants are perishable and cannot be returned.

  • Hard goods (vases, plant pots, accessories) are non-refundable and may only be exchanged on the same day of purchase with proof of purchase.

Colors or appearance may differ slightly due to device settings. Product descriptions, availability, and pricing may change without notice. Custom orders and seasonal substitutions may occur to maintain overall design and quality. Please review our [Return & Refund Policy] for full details.

3. Orders

Placing an order constitutes an offer to purchase. Orders are not accepted until Senka Florist confirms acceptance and payment is processed.

Please review your order carefully before submitting. Once accepted, orders cannot always be changed or cancelled.

Custom floral orders, including weddings and events, are final sale once confirmed. Any changes or cancellations will be subject to terms outlined in your proposal or contract.

All purchases must be for personal or household use and not for commercial resale.

4. Prices and Billing

Prices, promotions, and discounts are subject to change without notice. The price charged will be the one in effect at the time of your order and shown in your order confirmation. Prices do not include taxes, shipping, handling, or import charges unless explicitly stated.

You agree to provide accurate payment information and to promptly update any account information. You represent that your payment method is valid and authorized for the purchase.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Once products are transferred to the carrier, risk and title pass to you. Please handle flowers carefully upon delivery.

6. Intellectual Property

All content on our Services, including text, images, logos, graphics, and designs, is owned by Senka Florist, its affiliates, or licensors. You may use the Services for personal, non-commercial use only. Any other use without prior written consent is prohibited.

7. Optional Tools

Third-party tools may be offered through the Services. We provide access to these tools “as is” and are not responsible for their operation, accuracy, or reliability. Use at your own risk.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content, policies, or products. Access third-party websites at your own risk.

9. Relationship with Shopify

Senka Florist is powered by Shopify. Any sales and purchases are made directly with Senka Florist. Shopify is not responsible for transactions, products, or services purchased through our store.

10. Privacy Policy

All personal information is handled in accordance with our [Privacy Policy] and Shopify’s privacy policies.

11. Feedback

Any feedback you submit may be used by us for any purpose, including commercial purposes, without compensation or obligation. You represent that your feedback does not violate third-party rights or any laws.

12. Errors, Inaccuracies, and Omissions

We may correct errors, inaccuracies, or omissions, and we may change information, cancel orders, or update pricing without prior notice.

13. Prohibited Uses

You may only use the Services lawfully. Prohibited conduct includes, but is not limited to:

  • Illegal or harmful activities

  • Infringing intellectual property

  • Harassment, spam, or misleading communications

  • Uploading viruses or malicious code

  • Circumventing security features

We may suspend or terminate accounts that violate these terms.

14. Termination

We may terminate your access to the Services at our discretion. Termination does not relieve you of any obligations incurred prior to termination. Certain sections of these Terms survive termination, including Intellectual Property, Feedback, Disclaimers, Liability, Indemnification, and Governing Law.

15. Disclaimer of Warranties

All products and Services are provided “as is” and “as available,” without warranties of any kind. We do not guarantee uninterrupted, timely, or error-free Service. Some jurisdictions may limit or not allow certain disclaimers.

16. Limitation of Liability

To the fullest extent allowed by law, Senka Florist is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services or products.

17. Indemnification

You agree to indemnify Senka Florist and its affiliates for any claims, damages, or losses arising from your use of the Services or violation of these Terms.

18. Severability

If any provision is found unenforceable, it will be severed, and the remaining provisions remain in effect.

19. Waiver; Entire Agreement

Failure to enforce any term does not constitute a waiver. These Terms, along with our policies, constitute the entire agreement between you and Senka Florist.

20. Assignment

You may not assign these Terms. Senka Florist may assign or delegate these Terms without notice.

21. Governing Law

These Terms are governed by the laws of British Columbia, Canada. You consent to the exclusive jurisdiction of the courts of British Columbia.

22. Headings

Headings are for convenience only and do not affect interpretation.

23. Changes to Terms

We may update these Terms at any time by posting changes on our website. Your continued use constitutes acceptance of these changes.

24. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 info@senkaflorist.com

Additional Contact Information:

Address: Unit 111 - 4378 Main Street, Whistler BC V8E 1B6
Phone: +1 604 932 3301
Business Number: 123456789 RT0001
GST/HST Number: 123456789 RT0001